"Fantastic Customer Care"
Fantastic customer care, great coffee. We ran into a problem and they handled it swiftly, effectively, and without any fuss. I would surely recommend them and keep coming back! 👍
ticklishmeercat128
June 16, 2022
"Mediocre Experience"
Even though there was one standout coffee and a couple of decent ones, none of them were really any better or worse than what you’d find at your local coffee shop. A few points are worth mentioning. The coffees come in 200g packages, which means you’re getting less product. It looks like there’s a strong emphasis on Brazilian beans, which are usually cheaper to source. Delivery isn’t complimentary, which is understandable considering the regular delivery schedule and fuel costs, but just a heads up—most online retailers will throw in free shipping for similar order amounts. Plus, they use the unreliable Evri service, so it’s a gamble whether your order arrives in a week or ends up at a neighbor's house. The discount isn’t really 25% off; it’s 25% on the first payment—this isn’t made super clear on the site. The information that comes with the coffees is pretty detailed and leans more towards the grower’s story than the coffee itself (which I suppose is a more neutral approach), but given the quality of the coffees here, it feels more suited for casual coffee drinkers rather than true aficionados.
KristinRose
April 14, 2022
"Fantastic Coffees That Are the Best"
The Gold Box El Mirador has a unique fermented taste, featuring hints of Irish Cream. The Symposium North Kivu offers a delightful mix of dark chocolate and raspberry. Both are absolutely amazing! I really appreciate how much you’ve brightened up my mornings.
Diane.Rhodes
February 23, 2022
"Awesome coffee and fantastic service!"
I decided to go for a subscription after diving into the world of coffee. The bags that showed up had delightful flavors and were exactly what I needed! I’m certain I’ll have a nice coffee stash in just a few months!
smallkoala202
February 10, 2022
"So far, I'm really enjoying it"
I'm really enjoying it so far, with some truly delicious options included. My only slight diva complaint is that the roast date is a tad older compared to a few other subscription services. But honestly, that's a small thing since it tastes amazing.
Harry.Mckinney
December 16, 2021
"Pleased with the item but got some advice..."
I'm satisfied with the item, but I was told to switch to decaf, which Batch doesn't offer in bean form. Tom was super helpful and quick to apologize, canceling my subscription in just a few minutes after I asked. Great service!
happydog753
November 12, 2021
"Loving My Batch Coffee Experience"
I'm still really enjoying the coffee I order from Batch Coffee. It's great to have two different blends each month and to sample beans from various, sometimes unique, locations. The delivery is consistently fast, and the service is super friendly. I highly recommend it!
happycat590
October 16, 2021
"My initial order with Batch was a surprise!"
This was my first time ordering from Batch, and I got two packs of coffee. I was really surprised that the flavors were so distinct. One pack has a nuttier flavor, while the other is more fruity. I’ll definitely be placing another order. Thanks a bunch!
CharleneBoyd
August 23, 2021
"Coffee Lovers Unite!"
I got a subscription box as a present for my fiancé, who’s quite the coffee connoisseur. He was really impressed with the variety and quality of the coffee offered, and he eagerly anticipated each month to sample new blends. Although our subscription has wrapped up, we’re definitely thinking about signing up again!
smallwoodgabrielle
August 23, 2021
"Coffee Delivery Service"
I received a coffee subscription as a present. Unfortunately, it just expired, and I already miss it. I used to eagerly anticipate my fresh coffee every couple of weeks, along with the lovely note about the folks who crafted it.
jeffrey.burbank
August 18, 2021
"Excited for my Batch delivery..."
I can't wait for my Batch delivery every couple of weeks!! It's the most delightful little package to unwrap. It always has a fantastic aroma and tastes even more delicious. Big thanks to Batch for keeping me cheerful and caffeinated XX
ErikFlores
March 02, 2021
"Fantastic Coffee and Service!"
I've always liked coffee, but I'm just starting to really savor it, and this seemed like a great opportunity to sample various brews and find new roasters. I initially ordered a one-time box to give it a shot, and I absolutely love them, especially the Ibanda coffee from Perception. I even picked up a V60 for myself, and I'm getting way more flavor from the coffees now. The customer support has been amazing and super friendly as well. I'm definitely going to subscribe.
IrmaBanks
February 12, 2021
"No more bitter coffee experiences!"
This coffee is fantastic, top-notch quality, super delicious, and man, it smells incredible! I grabbed a one-time box just to give it a shot, but after this awesome experience, I’m definitely signing up for regular deliveries! 💖
browncat727
February 12, 2021
"Truly a fantastic experience"
Truly a fantastic experience. The customer support is top-notch, and they swiftly handled my mix-up with the addresses. I got a coffee subscription for my dad, and he’s really enjoying it!
JavierByrd
December 30, 2020
"Highly Recommend Batch Coffee"
I really can’t say enough good things about Batch. It’s a one-of-a-kind idea, bringing independent roasters and top-notch coffee straight to your home, along with insights from the expert Tom Sax. The effort put in by the team is evident, and I can’t help but grin every time a package arrives. Go ahead and subscribe, you definitely won’t be disappointed!